Shipping & Returns


Michael's UK Jewellery accepts payment via most major credit cards (Visa, Master Card, American Express & Discover) through our secure server provided by PayPal Secure Payments.  No previous PayPal account is required.

Michael's UK Jewellery also utilizes PayPal "Express Checkout". Customers can pay with any major credit card or funding source available to them through their existing PayPal account. Even if you do NOT currently have a PayPal account, you can register a new customer account with us and PayPal will use this information to proceed with a one-time payment. Your credit card number is not given to us and is not stored on our website. All information you provide is strictly confidential; we never divulge our customers' information to anyone.

The table below explains the steps involved during checkout with PayPal Express:

PayPal Express
With Existing PayPal Account Without Existing PayPal Account
  • Click "Checkout with PayPal" in the Shopping Cart or Login Page
  • Sign into PayPal
  • Review your Billing Information
  • Review Order
  • Item will ship within 24 hours
  • Create a new account with us
  • Select your Shipping Method
  • Review your Billing Information
  • Review your Order
  • Provide PayPal with your payment information
  • Item will ship within 24 hours


Orders will be processed for shipping within Same or Next Business Day after purchase.  During periods of heavy customer activity this time may be extended.

Your preferred method of shipment is selected during  "Step 1" of the checkout process.

Michael's UK Jewellery ships Monday till 12*00, Tuesday - Friday till 13*00PM including  excluding National Holidays  and are limited to the same hours and days of operation that the (RM) Royal Mail adheres to.  For example:  If your order is placed late on a Friday 13*10PM, it cannot be shipped until the Post Office is open for business the following Monday (or Tuesday, if that Monday happens to be a Holiday).

Furthermore, Michael's UK Jewellery Business cannot be held responsible for any packages that are lost, stolen or damaged in transit by the RM. ships merchandise to the location provided in your Michael's UK Jewellery Customer Account and cannot be held responsible for any incorrect or erroneous information given us regarding foreign and/or domestic shipping addresses. 

If you have any questions or concerns about our shipping policies, please contact us by email at:   [email protected]

Returns / Exchanges

Returns - Will be accepted within 30 days of the original shipment date.  All returns MUST be in their original condition and not altered in any way.  Your account will then be credited via PayPal in the amount of the original purchase price excluding shipping costs.  Returns made after 30 days of their original shipment date.  International postage is not refundable if product is materially same as on detail page (photos may be different due to differences of gemstone material)

Exchanges - Will be accepted within 30 days of their original shipment date. All exchanges MUST be in their original condition and not altered in any way.  You will be issued with Gift Code in the amount of the original purchase price (excluding shipping costs) which can then be used to purchase the correct item(s) at your convenience.

The customer is responsible for any return shipping costs incurred.

If a mistake is made on the part of Michael's UK Jewellery, return shipping costs will be covered by us.

Please send your returns with a copy of the original invoice to:

Michael's UK Jewellery 
34 Coronation Street
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